Operations Management Field Essay Example | Topics and Well Written Essays - 1000 words

Operations Management Field - Essay Example This essay stresses that for effective operation management to be achieved the quality management is very important, it enables the firms to continuously improve its products. There are recent quality management advancements like the total quality management and benchmarking that enhance the operations management. This discussion declares that benchmarking involves comparing the services or products with others that are related to it so as to know the performance of the organization’s products in the market arena. Continuous improvements involves adding features and removing others so as to make the products and services more satisfying to the customer, this even may involve producing goods that are customized. Continuous improvement enables a firm to have more loyal customers and win more customers. Effect analysis and failure mode enables the quality management to know areas that are likely to be faulty or fail and therefore know areas to give priority. Total quality management ensures that the customer’s needs are met and stresses more on the measurement and control as a means of guarantying continuous improvement. Some of the internationally recognized methods of quality management standards that firms must be audited to be certified include the ISO9000. Six sigma is also a q uality management tool that uses all available data to measure the defects that should eventually be 3.4 parts per million meaning the six standard deviation. The University of Portsmouth employs competent personnel who run its resources. There is the students union, media and a limited company which is ran by students. The media consists of a radio station and magazine. SERVICE AND PRODUCT MANAGEGEMENT This involves a range of activities which begins from when the idea of the new product is developed, manufacturing the new product and eventually assisting the customers who buy the new products. The way a product is managed depends on the type of products or services a firm is dealing with, it's also depends on the kind of business, that is whether retailing, manufacturing or wholesaling. Service and product development involves customer maximization, product development, customer development and diversification. This further requires proper marketing strategy with the use of the product cycle. Proper product evaluation needs to carried to ensure that the product is competitive through market research, proper pricing and competitive analysis. To ensure that the product or service management is successful, there is need to have proper distribution channels, advertising, and service, sales and promotional force. The University of Portsmouth was founded in 1869 as a school of science and was elevated to the position of university in 1992. The University offers the good management and in its operations and is rated as excellent by quality assurance agency in the courses it offers, among the best courses it offers to its students include: operational research, pharmacy psychology, languages, computer engineering among others. Most